Where do you deliver to?

We currently deliver to the UK and Channel Islands. We can handle any other order requests
case by case. Please write to us on sales@thelovegrass.com for more information.

How can I send you a new recipe?

Please send in your recipes to sales@thelovegrass.com and we will get in touch with you and
publish them on our website.

May I request a callback to get some assistance?

Yes of course! We can arrange a callback for you during our working hours 9:00 to 17:30 –
Monday to Friday. Please write to us on sales@thelovegrass.com or visit our Instagram account
to DM us your contact details.

What are your operating hours?

We are open from 9:00 to 17:30 – Monday to Friday. Please write to us on
sales@thelovegrass.com or contact us through our contact form on the website.

How long does it take for delivery?

For any order placed before noon we aim to deliver the next working day.

What is Habesha Teff?

A native grain of Ethiopia, Habesha Teff is the smallest and possibly the most ancient of all
grains. A nutritional powerhouse, it is packed with vitamins, minerals, fibre, protein and
prebiotics (which your gut will love). If you’d like to learn more about Teff and Lovegrass mission
please visit ‘About Teff’ page for more information.

Where may I buy your products from?

Apart from our website www.thelovegrass.com, Our products are available at Amazon, Ocado,
Selfridges, Planet Organic, Wholefoods and many other independent health food stores around
London, UK.

Do you have teff products for babies?

We don’t have products especially made for babies but some of our customers use grain to
make porridge suitable for toddlers and young children. Our Teff Penne, Crispy Teff Flakes and
Teff Waffle & Pancake Mix are also a tasty and highly nutritious addition to your child’s diet.

What product would you recommend for a gluten free diet?

Actually all of our products are suitable for a gluten free diet and for people who live with
coeliac disease. Also, all our products are processed in a certified gluten free environment and
have been awarded numerous Free From awards.

Which product would you recommend for a LOW-GI diet?

Teff is made of approximately 40% resistant starch and can help diabetics better regulate sugar
levels, it can be beneficial for weight management and colon health. Our 100% teff pasta, grains
and flour can be especially beneficial to a sugar-free or low-sugar diet.

How should I store my purchased products?

It would be best for you to store our products in a cool and dry place, with the packaging folded
in to minimise exposure to moisture.

Is there a minimum order value?

Hi there! There is absolutely no minimum order value for delivery or otherwise. However, if
you’d like to purchase in bulk please contact us at sales@thelovegrass.com and we’ll be happy
to help you.

Do you have any discounts or offers?

We do run seasonal promotions – the best would be to keep an eye on our website and social
media feeds.

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